Privacy Policy

Introduction

Viron Health LLC ("we," "our," "us," or "Viron Health") is dedicated to upholding the privacy of our users and ensuring compliance with applicable laws regarding the personal information we may collect from you through our website vironhealth.com and our platform. By accessing our website and using our services, you agree to the terms described in this policy.

Information We Collect

• Voluntarily Provided Information — Data you actively provide while using our services, such as your full name, email address, phone number, date of birth, and payment information.
• Automatically Collected Data — Information automatically transmitted from your device when using our services, such as IP address, browser type, device details, and page visit data.

How We Use Your Information

• Manage interactions and communications with you across the website and platform
• Enhance and secure the website and platform
• Provide personalized experiences and improved support
• Respond to inquiries and assess user needs
• Market goods and services with your consent
• Facilitate clinical care and coordination with providers and pharmacies
• Process billing and payments
• Comply with regulatory and legal obligations

Cookies

We use cookies to improve your experience. Most browsers accept cookies by default, but you can modify your settings to decline them. Note that declining cookies may limit website functionality.

Analytics

We use Google Analytics to understand how visitors use our website, such as which pages are viewed. Google Analytics collects information using cookies, including pages visited and general device and browser information. It does not collect or receive any health information, and Google Analytics is not used on any page where health information is entered. We have disabled Google's advertising features, including Google signals, and analytics data is retained for two months. You can opt out of Google Analytics using Google's browser add-on at https://tools.google.com/dlpage/gaoptout.

How We Share Your Data

• Service Providers and Clinical Partners — We may share your personal and health information with affiliated service providers, healthcare providers managed by Ovie Health Group, pharmacies, laboratories, and payment processors necessary to deliver care and coordinate services.
• Legal Requirements — Your information may be shared without explicit consent when legally required.
• Subsidiaries and Acquisitions — In the event of a corporate restructuring or acquisition, your information may be securely transferred.
• Aggregated Data — Non-identifiable or aggregated data may be used for research and quality improvement purposes.

Protected Health Information (PHI)

While Viron Health LLC is not considered a "covered entity" under HIPAA, we may act as a "business associate" in certain circumstances. All clinical data is handled in accordance with applicable privacy laws. Telemedicine services are provided by licensed healthcare providers managed by Ovie Health Group.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights

• Access Your Records — You may request copies of your health records and personal information.
• Correct or Amend Records — You may request corrections to inaccurate or incomplete information.
• Limit Information Sharing — You may request restrictions on the use or disclosure of your health information, to the extent permitted by law.
• File a Complaint — You may file a complaint at care@vironhealth.com or with the U.S. Department of Health and Human Services at www.hhs.gov/ocr/privacy/hipaa/complaints.

State-Specific Opt-Out Rights

Residents of certain states including California, Nevada, Virginia, Connecticut, Colorado, Utah, and Maine may have additional rights regarding the collection, use, and sharing of their personal information. To exercise your rights, contact us at care@vironhealth.com.

Security

We implement reasonable technical and administrative safeguards to protect personal information. While we strive for security, internet transmissions inherently carry risk, and absolute security cannot be guaranteed.

Amendments

This Privacy Policy may be updated periodically. Continued use of our platform after modifications constitutes acceptance of the revised policy.

Contact Information

Viron Health LLC
Email: care@vironhealth.com
Website: vironhealth.com
Orlando, Florida